QMS
Quality Management System

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The Fluentis ERP Quality Management module offers concrete organizational support for both production and service operations, and also in the management of quality control staff. This Quality Management System (QMS) integrates with the purchasing, production, design, logistics and management modules in Fluentis ERP and helps manufacturers meet ISO 9001 certification standards.

INTERNAL DOCUMENT CATALOG

QMS catalogs all mission-critical documents from internal company sources for quick reference (organization charts, process flow charts, procedures, supply specifications, operating Instructions, etc.).
Strengths:

• Updates and revision management
• Assignments in a location for immediate traceability
• Management of distributions to personnel/functions

It also catalogs:

• Modules
• Check lists
• Meeting minutes

EXTERNAL DOCUMENT CATALOG

QMS also catalogs documents from outside sources (laws, standards, user and maintenance manuals, regulations, declarations of conformity, technical specifications, safety data sheets, etc.).
Strengths:

• Revision management included in catalogs
• Assignments in a location for immediate traceability
• Management of distributions to personnel/functions

ARTICLES
CONTROL

QMS automatically and efficiently manages:

• The master data sheet of each article
• The master data of control plans
• Item control management
• Certificates of Analysis

COMPLAINTS AND
NON-COMPLIANCE

What can you do with this feature:

• Manage and monitor of customer complaints, tracking trends and supporting optimal issue resolution
• Manage and monitor internal/supplier non-conformities

CORRECTIVE
ACTIONS

QMS catalogs all steps taken to remediate non-conformities.

• Review non-conformities (including customer complaints)
• Identify the causes of non-compliance
• Assess the required actions to prevent recurrence of non-conformities
• Determine and perform the necessary actions
• Record the results of the actions
• Analyze the effectiveness of the corrective actions

INSTRUMENT
CALIBRATION

What can you do with this feature:

• Catalog all instruments capable of monitoring and measuring products – key for compliance
• Register external calibration certificates and internal calibrations
• Plan calibration activities
• Capture and catalog measuring instrument master data
• Manage instrument calibration

QUALIFIED
SUPPLIERS

Capture and organize comprehensive supplier data for fast and effective evaluation. Establish criteria to accurately determine if a supplier is the best fit for specific product orders.

EMPLOYEE
MANAGEMENT

Catalog the contractual data, personal data and skill set of all employees for optimal use of your human resources.