{"id":10950,"date":"2023-08-22T10:29:03","date_gmt":"2023-08-22T08:29:03","guid":{"rendered":"https:\/\/www.fluentis.com\/politiche-per-la-qualita\/"},"modified":"2023-11-29T13:44:09","modified_gmt":"2023-11-29T12:44:09","slug":"politica-de-calitate","status":"publish","type":"page","link":"https:\/\/www.fluentis.com\/ro\/politica-de-calitate\/","title":{"rendered":"Politica de calitate"},"content":{"rendered":"\n<p>Fluentis este o organiza\u021bie care \u00ee\u0219i propune s\u0103 \u00ee\u0219i consolideze pozi\u021bia \u00eentr-un scenariu na\u021bional dar \u0219i interna\u021bional, caracterizat prin:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cerin\u021be de la clien\u021bi din ce \u00een ce mai exigente;<\/li>\n\n\n\n<li>Evolu\u021bia standardelor de calitate ale produselor \u0219i tehnologiilor informa\u021bionale care vizeaz\u0103 atingerea maxim\u0103 a cerin\u021belor explicite \u0219i implicite.<\/li>\n<\/ul>\n\n\n\n<p>\u00censeamn\u0103 urm\u0103rirea realiz\u0103rii depline a satisfac\u021biei clien\u021bilor \u0219i a p\u0103r\u021bilor implicate, cum ar fi angaja\u021bii, furnizorii, membrii \u0219i comunitatea.<br>Cerin\u021bele \u0219i a\u0219tept\u0103rile clien\u021bilor trebuie s\u0103 fie \u00een\u021belese \u0219i transmise \u00een mod corect \u00een companie, astfel \u00eenc\u00e2t s\u0103 fie percepute \u0219i interiorizate la toate nivelurile, prin utilizarea mijloacelor tehnologice \u0219i inova\u021biilor. Pornind de la acestea, organiza\u021bia interpreteaza Calitatea ca fiind:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Instrumentul pentru crearea patrimoniului personal \u0219i al companiei;<\/li>\n\n\n\n<li>Instrumentul pentru cre\u0219terea profitabilit\u0103\u021bii;<\/li>\n\n\n\n<li>Elementul de distinc\u021bie;<\/li>\n\n\n\n<li>Instrumentul de management;<\/li>\n\n\n\n<li>Instrumentul pentru a califica firma de la nivelul de calitate la cel de excelen\u021b\u0103, prin cre\u0219terea \u0219i diversificarea afacerii.<\/li>\n<\/ul>\n\n\n\n<p>To\u021bi, av\u00e2nd ca obiective cerin\u021bele \u0219i a\u0219tept\u0103rile Clientului\/Pie\u021bei \u0219i ale celor obligatorii aplicabile, trebuie s\u0103 se concentreze pentru a optimiza, \u00een timp, presta\u021bia general\u0103:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Consider\u00e2nd <\/strong>fapte \u0219i date neechivoce;<\/li>\n\n\n\n<li><strong>Folosind <\/strong>\u00eentotdeauna sistemele, echipamentele \u0219i resursele umane necesare pentru a produce ceea ce este cerut \u00een conformitate cu reglement\u0103rile actuale privind mediul, siguran\u021ba \u0219i prevenirea;<\/li>\n\n\n\n<li><strong>Dezvolt\u00e2nd <\/strong>activit\u0103\u021bile conform schemei logice care const\u0103 \u00een planificarea, implementarea, verificarea ac\u021biunilor;<\/li>\n\n\n\n<li><strong>Urm\u00e2nd<\/strong> principiile de baz\u0103 ale calit\u0103\u021bii \u0219i eticii fa\u021b\u0103 de clien\u021bi, colaboratori, angaja\u021bi, furnizori \u0219i alte p\u0103r\u021bi interesate;<\/li>\n\n\n\n<li><strong>Control\u00e2nd<\/strong>, gestion\u00e2nd \u0219i \u00eembun\u0103t\u0103\u021bind procesele companiei, m\u0103sur\u00e2nd continuu performan\u021ba prin raportarea acesteia la obiectivele stabilite \u0219i, eventual, corectarea oric\u0103ror abateri.<\/li>\n<\/ul>\n\n\n\n<p>\u00cembun\u0103t\u0103\u021birea continu\u0103 prin revizuirea anual\u0103 a sistemului de management al calit\u0103\u021bii, \u00een concordan\u021b\u0103 cu aceast\u0103 politic\u0103 \u0219i cu planul anual al obiectivelor, constituit din indicatori \u0219i parametri adecva\u021bi pentru procesele companiei, care, interac\u021bion\u00e2nd \u00eentre ele, implementeaz\u0103 sistemul de management al organiza\u021biei. Tot personalul, instruit \u00een mod corespunz\u0103tor, trebuie s\u0103 fie implicat \u0219i responsabil \u00een \u00eendeplinirea cerin\u021belor clien\u021bilor \u0219i a altor p\u0103r\u021bi implicate. Managerul de calitate \u0219i to\u021bi managerii de sector se angajeaz\u0103 s\u0103 difuzeze \u0219i s\u0103 ilustreze aceast\u0103 politic\u0103 de calitate la toate nivelurile organiza\u021biei cu maximul de transparen\u021b\u0103. Difuzarea politicii de calitate \u00een cadrul organiza\u021biei are loc prin postarea \u0219i\/sau prin comunicarea direct\u0103 c\u0103tre to\u021bi angaja\u021bii. Ace\u0219tia trebuie s\u0103 \u00een\u021beleag\u0103 politica de calitate, cum \u00eei afecteaz\u0103 \u0219i rolul lor \u00een sistemul de management al calit\u0103\u021bii \u0219i s\u0103 raporteze prompt AQ-ului orice dificultate. \u00cen concordan\u021b\u0103 cu cele scrise, calitatea nu poate fi separat\u0103 de niciunul dintre angajamentele indicate mai sus, iar nerealizarea, chiar \u0219i a unuia dintre ele, trebuie considerat\u0103 ca un e\u0219ec par\u021bial al Organiza\u021biei.<\/p>\n\n\n\n<div data-wp-interactive=\"core\/file\" class=\"wp-block-file\"><object data-wp-bind--hidden=\"!state.hasPdfPreview\" hidden class=\"wp-block-file__embed\" data=\"https:\/\/www.fluentis.com\/wp-content\/uploads\/2023\/08\/Politica-della-Qualita-Fluentis-Srl.pdf\" type=\"application\/pdf\" style=\"width:100%;height:600px\" aria-label=\"\u00cenglobare pentru Politica de Calitate Fluentis SRL.\"><\/object><a id=\"wp-block-file--media-b75bc74e-c9dd-43cf-8d68-a6773f40567a\" href=\"https:\/\/www.fluentis.com\/wp-content\/uploads\/2023\/08\/Politica-della-Qualita-Fluentis-Srl.pdf\">Politica de Calitate Fluentis SRL<\/a><a href=\"https:\/\/www.fluentis.com\/wp-content\/uploads\/2023\/08\/Politica-della-Qualita-Fluentis-Srl.pdf\" class=\"wp-block-file__button wp-element-button\" download aria-describedby=\"wp-block-file--media-b75bc74e-c9dd-43cf-8d68-a6773f40567a\">Download<\/a><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Fluentis este o organiza\u021bie care \u00ee\u0219i propune s\u0103 \u00ee\u0219i consolideze pozi\u021bia \u00eentr-un scenariu na\u021bional dar \u0219i interna\u021bional, caracterizat [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"content.php","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-10950","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.fluentis.com\/ro\/wp-json\/wp\/v2\/pages\/10950","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.fluentis.com\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.fluentis.com\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.fluentis.com\/ro\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.fluentis.com\/ro\/wp-json\/wp\/v2\/comments?post=10950"}],"version-history":[{"count":7,"href":"https:\/\/www.fluentis.com\/ro\/wp-json\/wp\/v2\/pages\/10950\/revisions"}],"predecessor-version":[{"id":10981,"href":"https:\/\/www.fluentis.com\/ro\/wp-json\/wp\/v2\/pages\/10950\/revisions\/10981"}],"wp:attachment":[{"href":"https:\/\/www.fluentis.com\/ro\/wp-json\/wp\/v2\/media?parent=10950"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}